Can I see what my item will look like before I buy it?
Of course, we will send a proof to you via email before you are obligated to buy the item.
How much will my item(s) cost to ship?
The cost of shipping is according to weight and location.
Do you offer discounts for larger orders?
Yes, contact us for details. We are glad to help.
Can I come up with an idea that you do not offer?
Yes, we complete special, one of a kind projects every day. Contact us and let's make it happen.
If I order more than one item, is there a shipping discount?
Yes, we combine all of the items into one box to save you on shipping costs.
Once I accept the proof and pay for my purchase, when can I expect that ngraving.com has mailed my item?
We will have your item in the mail 24 to 48 hours after you purchase it. During Holidays it may take 48-72 hours.
Will you notify me when you ship my item?
Yes, you will receive an email from USPS about the tracking of your item.
Is satisfaction guaranteed?
Yes, we guarantee you will love your item. We inspect each item before it is shipped.
What if there are errors or issues when I receive the item?
Contact us right away. Products are free of manufacturing errors or product defects. We inspect each item before it is sent out. It is your responsibility to review your order before submitting it and approving it. Check spelling, dates and names carefully. If you made an error after you have proofed the item and we have finished the engraving, there is nothing we can do. If we made the error, then of course, we will send another item out without charge.
Of course, we will send a proof to you via email before you are obligated to buy the item.
How much will my item(s) cost to ship?
The cost of shipping is according to weight and location.
Do you offer discounts for larger orders?
Yes, contact us for details. We are glad to help.
Can I come up with an idea that you do not offer?
Yes, we complete special, one of a kind projects every day. Contact us and let's make it happen.
If I order more than one item, is there a shipping discount?
Yes, we combine all of the items into one box to save you on shipping costs.
Once I accept the proof and pay for my purchase, when can I expect that ngraving.com has mailed my item?
We will have your item in the mail 24 to 48 hours after you purchase it. During Holidays it may take 48-72 hours.
Will you notify me when you ship my item?
Yes, you will receive an email from USPS about the tracking of your item.
Is satisfaction guaranteed?
Yes, we guarantee you will love your item. We inspect each item before it is shipped.
What if there are errors or issues when I receive the item?
Contact us right away. Products are free of manufacturing errors or product defects. We inspect each item before it is sent out. It is your responsibility to review your order before submitting it and approving it. Check spelling, dates and names carefully. If you made an error after you have proofed the item and we have finished the engraving, there is nothing we can do. If we made the error, then of course, we will send another item out without charge.
